City Union Bank's Back-to-Back Victory at IBA Banking Technology Awards

City Union Bank (CUB) has once again showcased its technological leadership by winning seven prestigious awards at the 19th Banking Technology Conference, Expo & Citations 2023, organized by the Indian Banks Association (IBA) in Mumbai. This marks the second consecutive year that CUB has achieved such recognition, reaffirming its commitment to innovation and excellence in the banking sector.

Award Categories and Recognitions

CUB received awards in all seven categories for which it submitted nominations, highlighting its comprehensive use of technology across its operations. The awards include:

Winner Categories

• Best AI & ML Bank: Acknowledging CUB’s advanced use of Artificial Intelligence and Machine Learning to improve banking services.
• Best Fintech & Digital Payment Index (DPI) Adoption: Recognizing the bank’s effective integration of fintech solutions and promotion of digital payment systems.
• Best Financial Inclusion: Celebrating efforts to bring banking services to underserved and unbanked communities.

Runner-Up Categories

• Best Digital Engagement: Commending initiatives to enhance customer interaction through digital platforms.
• Best IT Risk Management: Recognizing effective strategies to manage and mitigate IT-related risks.
• Best Technology Talent: Highlighting the bank’s success in attracting and retaining skilled technology professionals.

Special Category

• Best Technology Bank: Recognizing CUB for its overall excellence in leveraging technology to drive banking innovation.

Leadership and Vision

The awards were presented to Dr. N. Kamakodi, Managing Director & CEO of City Union Bank, and his technology team by RBI Deputy Governor T. Rabi Sankar. Dr. Kamakoti’s leadership has been key to the bank's continuous technological advancements, keeping CUB at the cutting edge of banking innovation.

A Legacy of Excellence

This consecutive recognition from the IBA adds to CUB’s history of technological achievements. Last year, the bank also won seven awards at the IBA’s Banking Technology Conference, further solidifying its commitment to integrating state-of-the-art technology into its operations.

These accolades contribute to a broader recognition of CUB’s efforts, including honors from Financial Express India’s Best Banks Awards and the National Payments Excellence Awards.

Commitment to Innovation

City Union Bank’s consistent success at the IBA Banking Technology Awards reflects its ongoing dedication to embracing technology to enhance customer experience, improve efficiency, and foster financial inclusion. As the banking industry continues to evolve, CUB’s proactive approach ensures it remains a leader in delivering innovative banking solutions.