SECL Launches Post-Retirement Benefit Cell

In a significant move to enhance the welfare of its retired employees, South Eastern Coalfields Limited (SECL), a subsidiary of Coal India Limited (CIL) based in Chhattisgarh, has launched a Post-Retirement Benefit (PRB) Cell. This initiative provides a single-window solution for retirees, demonstrating SECL’s commitment to improving the post-retirement experience for its former workforce. The new PRB Cell consolidates various post-retirement services, eliminating the need for retirees to navigate multiple departments. It also supports SECL’s ongoing ‘Mission Sambandh’ program, aimed at fostering better communication and engagement with stakeholders.

Key Features of the PRB Cell

• Single-Window Solution for Retirees: The PRB Cell serves as a one-stop destination for all post-retirement services, addressing issues related to pensions, provident funds, medical benefits, and more.
• Centralized Post-Retirement Services: Retirees no longer need to visit various departments like Personnel, Finance, and Medical, as all services are centralized, reducing delays and stress.
• Dedicated Team for Quick Resolutions: Officers from key departments are stationed in the PRB Cell, ensuring faster responses and efficient service delivery.
• Strengthening ‘Mission Sambandh’: The PRB Cell plays a key role in advancing SECL’s Mission Sambandh, which focuses on improving communication with both retired employees and current staff.

Key Benefits of the PRB Cell

• Single-Window Solution: All post-retirement services are available at one location.
• Centralized Services: Retirees no longer need to visit multiple departments for different services.
• Quick Resolutions: Dedicated officers ensure faster issue resolution.
• Streamlined Processes: Simplified procedures reduce delays and confusion.
• Strengthens Mission Sambandh: Improves communication and engagement with stakeholders.

Significance of the Initiative
The launch of the PRB Cell marks a major milestone for SECL and Coal India Limited, setting a new standard for employee-focused practices within the coal industry. This initiative highlights SECL’s leadership in providing innovative welfare measures for its retired employees.